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It's hard enough to remember our opinions without remembering the reasons for them

 

We're Moving

Well, today is the last day in the Hatch office. It's served us well for the last two and a half years, having seen us grow from two to ten. Sadly space has become a little too limited so the time has come for us to part ways.

Luckily the move isn’t too strenuous, with the new office being about 10 meters away across the courtyard, so I’m sure we will pop in every now and again to see the old office and reminisce about the halcyon days.

With the new office also brings a new website which should be up and running in the next few weeks, so check back soon to see how the new office is taking shape.

Posted by James in Hatch / Thu 07/10 / 15:21

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Honesty has to be the Best Policy

With the age of online transparency upon us and instant consumer reaction and upfront comment here to stay - is the age of PR exaggeration and manufacturing a good old fashioned news story dead?

Now, I have always been honest during my PR career and upfront with clients and contacts alike.  However, I have to admit that in the past on one or two occasions I have stretched the truth just a little to sell the story.  Products might not have been flying off the shelves, the student on work experience was not actually going to get married to the receptionist, as depicted in a client case study, and my giant shirt might not have been the world’s biggest!

 So, I hold my hands up. In my defence I felt it was harmless fun and when the papers ran stunt stories on the death of the artic roll and subbuteo, only to bring the brands back due to popular demand, I felt my small transgressions paled into insignificance. 

This musing was prompted when I came across an ‘egg on the face’ incident for Walmart, in the US. The poor team were hung out to dry when they supported a story about Laura and Jim camping on Walmart carparks and blogging about their experience.

http://www.businessweek.com/bwdaily/dnflash/content/oct2006/db20061009_579137.htm

The trouble was they were being fed news and key messages by Walmart and so they became more unbelievable, with critics eventually questioning the couple’s authenticity.  Whatever the truth of the story, Walmart’s critics investigated Laura and Jim online and holes developed in their story. 

I am sure clients and agency professionals alike, over the last ten years, lived by the mantra - “Oh nevermind if they are not a real couple or case study, we will get them to make up a story to illustrate the campaign,  it will be fine!”

The art of our industry is to present people, products, services and brands in a good light and I think the industry possesses some of the best storytellers in the business. 

Surely the trick is now to drive a debate and a conversation both off and online with our target audiences in an up front, open and honest, engaging way. 

Thereby, we the guardians of reputation, can be part of an honest conversation which is far more powerful than a manufactured news article.  Stunts and ‘made up news’ need to be fun and obviously manufactured as the online generation make Poirot look inept!  

Posted by James in Hatch, Social Media / Tue 06/10 / 17:23

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Embrace your own Human Clock

If you love photography, synchronicity and celebrating humanity then you should definitely check out the Human Clock.

It was during my first day here as a new recruit at Hatch, when I discovered I’ve lost all sense of time. Now I’m not a big clock watcher and often have no clue what the time is……….and sometimes when your bored the time does tend to drag on and on and on and on. I hate to admit it, but in previous jobs, occasionally I longed for the clock to strike 5pm.

But how this has changed. As I immersed myself head first and with great gusto into my first day at Hatch the time whizzed by, as jokes, emails, press releases and conference calls were the tasks of the day. Now not too long ago it was 9am on my first day and now it was 5.30pm and time to ‘cluck off’. Where does the time go? I think we have an uncanny and built in knack to tell when certain daily events are – such as lunchtime, snack time…………..…oh and of course when its time for a brew (ahem………..James!), but I think we find it harder to assess other key times throughout the course of the day and often miss them. I’m going to make a note from now on to regularly check the time when I can, as it seems, for me, to stretch the day out and prolong the daylight, which I’m all for!

Now the Human Clock is a great little website I’ve stumbled upon, where every 60 seconds a different image is displayed that somehow magically tells the time. Although I doubt we all check the time every minute. There are plenty of obvious pictures on there with people holding up a sign of the time, giving a shout out to their favourite band or hometown, but the human clock also has many colourful pictures that fall into charming coincidences.

They offer a tidy little desktop window so you can also watch the pictures change throughout the day (go on give it a go…….…you won't be disappointed). To me it gives clockwatching a little more giddy up!

You can even submit your own photo and become part of a global art project.

I hope it inspires your work week, as it did mine!

Posted by James in Hatch, new staff, PR, recruitment / Tue 06/10 / 10:09

Tags: hatch, pr, new recruit

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Winners again!

On Wednesday night Jason and myself headed off to the Russell Square Hotel in sunny London to attend the inaugural Recommended Agency Register Awards.

The RAR Awards are all about recognising service excellence from marketing companies.  The awards themselves are not your usual submit a case study and examples of work style event; instead the RAR awards base the results on actual client feedback. Our clients are questioned and asked to provide rating in a whole host of categories. These ratings are then weighted so that a small number of high scores can’t skew the field. Making it a level playing field.

In the last 12 months, nearly 2000 ratings have been made by brand owners and marketing professionals who are keen to recognise the contribution that their marketing suppliers have made.

The Hatch team were shortlisted in three different categories, and despite some very tough competition, we walked away with the gong for Best Public Relations (less than 30 employees).

Needless to say there were a few sore heads the following morning.

We’d like to thank all out clients for their feedback and well done to the whole Hatch team.

 

 

 

Posted by James in Awards, Hatch, New Business, PR / Fri 04/10 / 11:00

Tags: rar, awards, hatch communications, pr

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World Cup TV

Why will ITV lose the battle of the 2010 World Cup?

Answer.  Adrian Chiles.

OK, I might have jumped in a little early here. Let’s explain.

With the upcoming World Cup taking the attention of advertisers, marketeers and PRs (especially in our office - no names mentioned!), the BBC and ITV will begin the usual ratings war this summer as each broadcaster looks to put one over on its counterpart.

Like most sport fans, I love the World Cup. This week was the first time I actually started to look forward to the tournament with ads appearing on the TV (The Sun ad with El Tel is top draw!).  Oh, and (of course) all of the recent work Hatch has been doing with Thomas Cook Sport and a little help from England legend and World Cup winner, Gordon Banks.

Then I heard the news that West Brom’s most famous son has left the Beeb to front ITV’s World Cup coverage and started to wonder, which station will win the war? Adrian Chiles’ appointment is, in my opinion, ITV’s downfall.

I do think I am slightly biased to the BBC. Lack of adverts probably, but also I’m sure they will have some quality pundits (Does everyone remember Leonardo at the last World Cup?) and their big game build-up is usually very impressive. A £1million studio will help and, ignoring Alan Shearer for the moment, Lineker and co will leave South Africa in July as the happier broadcasting party.  

Don’t get me wrong, I think Adrian Chiles is a good host and his job with MOTD2 has been excellent. The BBC will find him hard to replace (although we’ve heard this morning Colin Murray is the man for the job), but he just doesn’t seem to fit well with ITV in my opinion and I genuinely don’t think his role at the World Cup with the BBC would have been this extensive.

My main reason is that his relaxed style and, at times, inappropriate jokes, just won’t last with football fans on that channel. Time is a major problem. Adverts take up 20% of coverage on ITV every hour and I believe that the more Mr Chiles is on our screens, the easier it is to understand and relate to him. Those 12 minutes that disappear to ads could be vital to his success. Rushing through interviews and fast-paced jokes will not work when the producer is screaming “ad break” in his ear. Take Des Lynham as my case study here.

Nevertheless, it should be an interesting summer in many ways in South Africa (I seem to be forgetting about the actual football for a minute), but for the broadcasters, it really is up for grabs. Perhaps one of the broadcasters should employ our visitbirmingham.com Junior Voice of Football instead!

In the words of Harry Hill, which is better? ITV or BBC? There’s only one way to find out, FIIIIGHHHHHHTTTT!!!!

 

Posted by Matt in Hatch, PR, Visit Birmingham / Thu 04/10 / 16:59

Tags: world cup, itv, bbc, adrain chiles, visitbirmingham, pr, hatch

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‘Enthusiastic final year PR student desires placement in a demanding professional environment.’

‘Enthusiastic final year PR student desires placement in a demanding professional environment.’ This was the tag line I had created to endear me to employers and which would hopefully gain me some much needed public relations work experience to boot. It was with great excitement, therefore, that I greeted the news I had secured a placement at Hatch in November, 2008. But, it wasn’t easy ride, after gaining an interview following a butter-up email using my best selling techniques, the preparation began...

If you think about your last job interview, there’s probably a few things you’d wish you hadn’t said, and probably also a few things you wish you had. After a week of rehearsing numerous potential questions and preparing suitable responses for my interview at Hatch, everything I had scripted miraculously vacated my mind when the questioning commenced. The usual topics arose:  who would I like to work for, what publications do I read, why would I be suitable for the position, but my moment came when asked about my hobbies (I’d shamelessly done extensive Facebook stalking and discovered the Hatch passion for skiing) I casually mentioned my annual trips to the slopes and was told I would ‘fit in perfectly!’ Result.

After a few weeks of learning the ropes of a ‘hatchling’, I did something which I am yet to live down... even 15 months later.  I arrived at Hatchland at 9am (a struggle for any student) after the usual rush of cramming toast into my mouth and throwing something presentable on to wear throughout the day.  Walking into the office I was welcomed by the usual smiles and morning greetings and took my place at a free desk. Minutes later I felt a flush of embarrassment as I glanced a look at my feet and noticed, to my dismay, odd shoes! Not an easily mistakable opposite pair of black heels, but one bright tan shoe and one jet black. Laughter was the only way of getting through the day, bar the possibility of going bare foot.

My weekly placement at the Hatch office has taught me the ins and outs of the PR industry, things that could never be learnt from a public relations text book. I’ve observed the tactics and approaches used to handle difficult journalists and how to give a news story that special twist. Recently, I had the opportunity to venture to Villa Park to witness the launch of a commentator competition, organised by Visitbirmingham.com to encourage under 16s to become the ‘Junior Voice of Football’. Martin Tyler, legendary Sky Sports commentator (as I was later informed by my jealous/ impressed Dad) was there to support the competition and I was inspired by what an engaging and charming man he was, showing genuine interest in the ambitions of a mere public relations student.

Throughout my experience at Hatch it’s safe to say I’ve been cracked, poached and scrambled, but following a much needed incubation period, I’ve now got two matching shoes in the door, which are hopefully treading in the right direction.

 

 

Posted by Claire in Graduate, Hatch, new staff, PR, PR, Graduate / Wed 02/10 / 11:01

Tags: student, pr placement, graduate, job interview

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A Very Merry Christmas

Just a quick note from all the Hatchlings.

Thank you for visiting the site in 2009 and we wish you a very merry Christmas and a prosperous New Year.

Posted by James in Fun stuff, Hatch / Wed 12/09 / 12:29

Tags: santa, hatch

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Hail The World Cup Chief

As the countdown for the December 4th draw gathers pace and our client Thomas Cook Sport gears up for the rush to buy the perfect match action package, a recent trip to Cape Town convinced me South Africa is ready and excited to stage the continent’s first World Cup. 

The excitement is not restricted to the UK football fan. While driving from vineyard to vineyard,  every five minutes the local radio station was booming out competitions to win 2010 FIFA World Cup tickets.  The only issue for me was the presenter’s lack of knowledge on how to talk the language of our beautiful game, offering fans the chance to win ‘double’ tickets!

 

The new 4.4 million Rand Green Point Stadium in Cape Town is really taking shape.  Fans will be able to marvel at the incredible Table Mountain backdrop and enjoy the numerous restaurants and bars of the Victorian and Alfred Waterfront, which is only a short walk from the new 69,000 capacity ground.

South Africa is a special place, especially Cape Town, and if you are a Leeds United fan like myself, just hail Lucas Radebe, the country’s most famous football export, and you might just get the best seat in the house!  I hope the Three Lions end playing in Cape Town, so I can book my return to soak up the atmosphere and action.

 

Posted by jason in Hatch, Jason, Thomas Cook Sport / Tue 11/09 / 17:11

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We just love Gold.....

Don’t worry this post is short and sweet and will not be littered with any other bad Austin Powers quotes. We just thought we’d let everyone know about our very successful night at this year’s Yorkshire CIPR Awards.

We were shortlisted in two categories, Best Event and Outstanding Small Consultancy and despite some very stiff competition the Hatch team walked away as winners of both categories.

A big thanks goes out to the team who’ve worked their socks off over the past 18 months. Hopefully there will be many awards to come!

Posted by James in Awards, Fun stuff, Hatch, PR / Fri 11/09 / 10:07

Tags: awards, hatch, pr, cipr, leeds

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Playing it cool…or not

In a recent Hatch blog, we discussed the dos and don’ts of the infamous PR headshot, using a very witty example of our unsuspecting managing director, Jason Madeley.

There is another type of picture that, though arguably not as important, does much to secure the image of the PR agency…

‘The meet and greet the celebrity shot’

I recently discovered that there is a certain amount of skill involved when partaking in a shot of this kind, when meeting Mark Ramprakash for our client Thomas Cook Sport.

As an ordinary girl from the Wirral (the ‘posh’ part of Liverpool, which is actually not in Liverpool), before my PR career my previous experience of meeting celebs was restricted to the odd chat in a bar with Nicola from Girls Aloud (the ginger one) in their early days when they weren’t that massive, or Ben from Hollyoaks (remember him?).

Or the occasional shopping trip with my Mum, where we’d see members of the cast of Emmerdale or Hollyoaks. And though I would play it cool and pretend they weren’t anyone famous, my Mum would ever-so-not-discreetly shout “Katie look!” from the other side of the shop while pointing frantically (while I would casually be looking around for this ‘Katie’ whose mother was being so embarrassing).

So, it’s not any great surprise that when meeting Mark Ramprakash, top professional cricketer (and the one with those hips from Strictly Come Dancing), that I was understandably a bit weak at the knees. That, coupled with the fact that in a past life I was also a latin and ballroom dancer at university, and an avid Strictly fan, sent the excitement levels through the roof!

And even though I had a friendly chat with him about the competition we had run in the Daily Mail for the nets session I was attending, and I ran through some interview questions with him on things such as ‘his favourite romantic holiday’ (Mauritius don’t you know!), the ‘weak at the knees’ did not really dissolve.

And, of course, I did not hesitate to say yes when asked to have by picture taken with him (though I was really waiting for him to ask me for a dance). What I did not realise, was that ‘weak at the knees’ was not going to cut it in this shot.

For, as a PR professional, one must look cool and collected in the presence of celebs, sporting stars and the like. The picture must reflect that now you have met the icon, they now treat you as their confidante. You are the best of friends. A shot of you sharing a joke, or with your heads close together in conversation, or even a polite handshake a la Barrack Obama will do.

What will not do is a geeky, overly delighted, ‘this is the happiest day of my life’ grin. You can judge for yourselves, but I think this is a fairly self-explanatory way of how NOT to do it:

Posted by Katie in Fun stuff, Hatch, PR, Thomas Cook Sport / Tue 08/09 / 17:46

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